Linda W.
When my package arrived, it was warped and damaged during shipping.  The piece was badly bent and unsalvageable. I wrote to complain and the TrendySweety customer service folks immediately sent a replacement at no charge!  The item had extra protective packaging and arrive in great shape.  I was very pleasantly surprised by their courtesy and responsiveness.  I got it just in time for my hubby's birthday and I know he's gonna LOVE it!  This is my 3rd purchase from Trendy Sweety - everything has been great . I highly recommend them!